Clean Air Initiative: GlobalClean Air Initiative: AsiaIniciativa del Aire Limpio: América LatinaClean Air Initiative: Sub-Saharan Africa
Advanced Search
CAI Listserv
Air Quality Newsletters

Better Air Quality (BAQ) 2008
was held in Bangkok, Thailand
12-14 November 2008

Join the CAI-Asia Partnership

GIS Provides Customer Satisfaction for Hong Kong Bus Company
Jim Baumann, Directions Magazine (13 Dec 2004)

... The Kowloon Motor Bus Company (1933) Limited (KMB), the largest of the five competing bus companies in Hong Kong, provides almost 30 percent of all daily public transportation trips. KMB serves more than 3 million passengers daily with a fleet of almost 4,400 buses. Its 30 Customer Service Hotline representatives handle as many as 100, 000 bus route information enquires each month.

KMB recently introduced a new information system called the Digital Map Passenger Enquiry System (DMPES), which is used to assist the hotline staff. It is based on ESRI’s GIS software and technology and includes ArcSDE, ArcInfo, and Internet Map Server (IMS). DMPES optimizes the storage, retrieval and presentation of spatial information so that the hotline operators can quickly respond to customer queries. MapObjects IMS is used to geo-reference the starting and ending location of a passenger's proposed trip. Then, using an attribute search and a set of relationships, the system picks the most optimal route...

The screen layout of the Digital Map Passenger Enquiry System. The box in the upper left-hand corner of the screen constantly uploads real-time traffic news.

Read the full article with pictures here.

Air Quality in Chinese Cities
Courtesy of VECC-SEPA

API to Concentration ConverterAPI to Concentration Converter
[.xls, 27.6Kb]

Quick Links

Who we are:
- CAI-Asia Center
- CAI-Asia Partnership
- Country Networks

Key documents:
- Annual Report 2008
- Fuel Roadmap
- Country Synthesis Reports
- Compendium |
- Benchmarking Report
- Quarterly Report (Center)
- Newsletters
................................more >>

Country / City
Hong Kong
Classified Under
Related Topics
Mobile sources > Sustainable transport
Socio-economic context

Secretariat: CAI-Asia Center, 3510 Robinsons Equitable Tower, ADB Ave., Ortigas Center, Pasig City, Philippines 1605
Tel: +632 3952843 to 45 / Fax: +632 3952846