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Improving Capacity Planning for Demand-Responsive Paratransit Services
By Diwakar Gupta, Hao-Wei Chen, Lisa Miller, and Fajarrani Surya


It is a Research Project supported by the Minnesota Department of Transportation and the University of Minnesota's Center for Transportation Studies. The authors in this study used data from Metro Mobility ( a Para Transit Service Provider in twin cities) to identify opportunities for improving efficiency and service quality. The main motive of the researchers were to reoptimize routes developed by Metro Mobility's route-building software at the end of each day of booking operations to reduce the total time it takes to serve booked trips. The other idea was to evaluate the selective use of non-dedicated vehicles and service providers (e.g. taxi services) for lowering operational costs. Mathematical models and computer algorithms are developed for each of these approaches. These are then tested on actual operational data obtained from Metro Mobility.

The output of such a research provides the researchers from across the globe with an opportunity to apply the underlying principles to a variety of other situations involving ADA transportation in different parts of the state and the country.


Capacity Planning, Demand-Responsive Paratransit Services
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